Who we are

Our website address is: https://www.aa-wso.org.uk

The hosting service is provided by SiteGround

What personal data we collect and why we collect it

We collect Christian Name, Contact Number and Email Address


images on this site are either royalty free or paid for photo stock 

Contact forms

Sign up form, for receiving Newsletters from WSO.

Members signing up for newsletters may already be on the database, as a twelfth stepper or Officer; the information stored in these cases will then be a Yes/No tick box informing us that your email has been added to the mailing list. you can of course unsubscribe at any time, with or without being removed from 12 step lists etc.

The ‘Chat Now’ request, the Personal data typed in is transient, once the ‘chat now’ Service has been dealt with and closed, the ticket is deleted by default.


If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (videos and Audio.). Content from www.aa.org is copyright, the details of the permission to use these files is added at the foot of the content.


This website is listed on Google & other SEO platforms

Who we share your data with

We do not share personal data on this site, however lists of names and emails are stored, for use by our ‘Mailchimp’ account to send emails, from time to time.

How long we retain your data

We store your Christian Name & Email for as long as you wish to participate in the ‘Mailchimp’ newsletter program.

For Members engaging in twelfth step work your data will be stored for as long as you wish us to store it. We may request that you update your information. Redundant and obsolete data will be deleted during database maintenance.

What rights you have over your data

If you have a Newsletter account you can request to receive an exported file of the personal data we hold about you.
You can also request that we erase any or all personal data we hold about you.

Where we send your data

To our ‘Mailchimp’ email program account

Your contact information

Christian Name & Email address

Additional information

We also ask what Service you engage in, so as we can target the Mailchimp emails.

How we protect your data

All communications are sent encrypted, the data servers are password protected

What data breach procedures we have in place

The we hosting service provides a ‘Hack Alert’ service, that alerts us if security is threatened.
The site is protected by an SSL certificate

Cloudflare monitors the traffic to the site and reports on suspicious activity.
We use iThemes security plugin that protects the website from brute force attacks and bogus file searches
IP addresses are automatically blocked on repeated login failures, initially for a time period and if persistent then totally.   

What third parties we receive data from

Other AA website that we are affiliated with us under the AA Traditions.

What automated decision making and/or profiling we do with user data

User names and login credentials set the level of access automatically

Industry regulatory disclosure requirements

This domain is registered with the appropriate web agencies including Siteground and Cloudflare.

‘Western Service Office’ is the registered User Name.

The registered address is currently that of the ECLO